STRATEGIC HR · OPERATIONS CONSULTING

Built for Small Healthcare Practices Doing Serious Work Without HR Infrastructure.

Home health, home care, dental, medical, behavioral health, and wellness practices engage ACE HR Consulting when growth has outpaced their HR infrastructure. Through the ACE Framework, Assess, Customize, Execute, I close the compliance gaps most practices don't know they have.

Documented. Compliant. Running.

Founded by Christine Cunningham·Serving organizations at growth inflection points·Over 20 years of HR & operations expertise

HR Triage Assessment™. Know your risk. Start here.

THE PROBLEM

Healthcare Practices Are Navigating Two Compliance Worlds at Once.

You're managing clinical compliance, licenses, accreditations, patient safety protocols, while simultaneously operating as an employer subject to FLSA, HIPAA workforce requirements, I-9 documentation, ADA, FMLA, and state-specific employment law. Most practice owners don't know which federal agencies oversee them, let alone whether they're in compliance. This is what we call the Double Diagnosis, and it's the most expensive blind spot in healthcare operations.

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Employment Law Exposure

Worker misclassification, wage violations, and I-9 errors, each carrying five- to six-figure penalty exposure.

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Healthcare Workforce Risk

HIPAA workforce training gaps, improper onboarding, and undocumented disciplinary records create compounding liability.

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No HR Infrastructure

Most small healthcare practices operate with fewer than 10 employees and no dedicated HR support, leaving compliance gaps to accumulate silently until an audit, complaint, or claim brings them to light.

OUR METHODOLOGY

The ACE Method: How We Build Your Workforce Protocol™

Every engagement follows the same three-phase system, built specifically for healthcare practices that don't have time for guesswork.

Assess

We conduct a comprehensive HR Triage of your practice, reviewing worker classifications, documentation, onboarding records, handbook status, and compliance posture across 12 critical areas.

Customize

We build a Workforce Care Plan™ specific to your practice size, state, patient population, and team structure. No templates. No generic policies. A blueprint that fits your actual operation.

Execute

We implement, alongside you or for you, building the policies, documentation, onboarding systems, and HR infrastructure your practice needs to run without you managing every detail.

"The result: a practice that is documented, compliant, and running."

WORKFORCE PROTOCOL™ SERVICES

Start Where You Are.
Build What You Need.

Every service is a complete engagement. Every step prepares you for the next.

FREE

HR Triage Assessment™

Know Your Risk. Start Here.

12-point compliance assessment identifying your highest-risk HR areas. Delivered instantly. Built for healthcare practices.

INSTANT ACCESS · $37

Compliance Protocol Guide™

Plain Language. Real Action.

All 12 healthcare HR compliance areas in plain language with federal citations, action steps, and documentation templates.

FREE · 30 MIN

Practice Pulse Call™

Your Results. Your Next Step.

A complimentary 30-minute call where Christine reviews your assessment results and gives you a personalized starting point. No pitch.

BY APPLICATION

HR Workup™

The Full Diagnostic.

A two-hour deep HR diagnostic session resulting in your custom Workforce Care Plan™ blueprint.

INCLUDED WITH WORKUP

Workforce Care Plan™

Your Custom HR Blueprint.

A fully written HR system blueprint, priorities, timelines, policies, and templates built for your specific practice.

DONE-WITH-YOU

Protocol Build Program™

We Build It Together.

8–12 week done-with-you HR system build. Policies, documentation, and implementation built alongside you.

DONE-FOR-YOU

Managed Practice Protocol™

We Handle Everything.

Done-for-you HR infrastructure. ACE HR Consulting builds and delivers your complete workforce compliance system.

MONTHLY RETAINER

HR Rounds™

Ongoing. Systematic. Yours.

Monthly HR compliance maintenance, monitoring, updates, and a regular compliance check-in for your practice.

ABOUT YOUR CONSULTANT

Over 20 Years of HR & Operations Leadership in High-Growth Environments.

I built ACE HR Consulting on a pattern I kept seeing across over two decades of leading HR and operations in high-growth environments, including Fortune 50 organizations like Comcast.

Growth happens. Complexity increases. And the way the organization operates quietly breaks underneath it.

That is the point at which organizations engage my consulting services.

I identify what is actually breaking beneath the surface, across structure, roles, workflows, and accountability, then design and implement the correction so it holds under real operating conditions.

This is not advisory work. I don't diagnose and disappear. I assess, design, and execute.

My background includes leading HR operations supporting 7,000+ employees, directing 17-person cross-functional HR teams, reducing attrition by 10% in high-growth sales environments, and building HR infrastructure from zero across enterprise, startup, and international organizations.

I built ACE HR Consulting after seeing the same pattern show up everywhere from Fortune 50 environments like Comcast down to the small healthcare practices I now serve: growth outpaces the HR infrastructure meant to support it. The stakes are different at a 12-person home care agency than at a 7,000-person enterprise, but the blind spot is the same, and it's the one most practice owners can't see until it costs them.

If your practice has reached a point where what used to work no longer does, that is where I work.

CREDENTIALS & CERTIFICATIONS

✓ Prosci Certified, Change Management✓ Maxwell Leadership Certified Coach✓ Former SHRM Certification Instructor✓ Over 20 Years Corporate HR Experience✓ Artificial Intelligence (AI) Consultant

WHO THIS IS FOR

Every Healthcare Vertical Has Its Own Compliance Profile.

From home health to wellness, see where your practice fits.

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Home Health Agencies

Workforce compliance support for Medicare/Medicaid CoP requirements, meaning the HR and staffing-related elements such as personnel records, background screening, training documentation, and staffing qualifications, not clinical, quality, patient-care, or broader administrative CoP compliance. Also caregiver classification and HIPAA workforce training.

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Home Care Companies

Companion and personal care aide classification, state-specific wage requirements, documentation.

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Dental Practices

OSHA compliance overlap, front-office employment documentation, and handbook requirements.

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Private Medical Practices

Physician employer obligations, exempt/non-exempt classification, performance documentation.

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Behavioral Health Practices

Contractor vs. employee classification, telehealth workforce compliance, and maintaining personnel records that document licensure and required training.

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Wellness Businesses

Independent contractor risk, offer letter compliance, and compensation structure documentation.

FREQUENTLY ASKED QUESTIONS

Answers Before You Ask.

The questions healthcare practices ask us most, answered plainly.

We focus on healthcare practices with 1 to 50 W-2 employees. That range is where HR risk compounds fastest: too big to run on informal habits, too small to justify a full internal HR department. If you're outside that range, book a Practice Pulse Call and we'll tell you honestly whether we're the right fit.

A PEO co-employs your team and bundles payroll, benefits, and generic HR. We do not co-employ anyone and we do not sell benefits. We build the documented HR infrastructure your practice actually owns: policies, handbooks, classification, onboarding, and compliance systems tailored to healthcare. Many of our clients use a PEO for payroll and use us for the HR system underneath it.

Usually yes, and your office manager will thank you. Office managers are typically running HR on top of a full operational role, without formal HR training and without the documentation a healthcare practice needs if it gets audited or sued. Our work gives your office manager a real system to run, not one more thing to invent from scratch.

The HR Triage Assessment is instant. The Practice Pulse Call is 30 minutes. An HR Workup runs about two hours plus your custom Workforce Care Plan. Build engagements run 8 to 12 weeks depending on scope. Managed and retainer relationships are ongoing.

You keep everything. Every policy, template, handbook, and process document is yours to own and update. Many clients move onto HR Rounds, our monthly retainer, so the system stays current as regulations change and the practice grows. Others check in once or twice a year. Both work.

Yes. We're Florida-based and serve healthcare practices nationwide. Federal healthcare HR requirements are consistent across states, and we tailor state-specific items (wage rules, leave laws, posting requirements) to wherever your practice operates.