Privacy Policy

INTRODUCTION

ACE HR Consulting, operated by Small Business HR Solutions, LLC ("ACE HR Consulting," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (acemyhr.com), our HR Triage Assessment tool, and any related services we provide.

Please read this policy carefully. If you do not agree with its terms, please do not use our services.

1. INFORMATION WE COLLECT

We collect information you provide directly to us, including:

Contact Information

• First and last name
• Business or practice name
• Email address
• Phone number
• State of residence or business

Practice Information

• Practice type (e.g., home care, dental, behavioral health)
• Your role within the practice
• Assessment responses submitted through our tools

Communications

• Messages, inquiries, or feedback you send to us
• Records of your consent to receive communications

Automatically Collected Information

When you visit our website or use our tools, we may automatically collect:

• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL
• IP address (used for analytics only, not stored with your personal record)

We use Google Analytics to understand how visitors use our site. Google Analytics collects data in an aggregated, anonymized manner. You can opt out at tools.google.com/dlpage/gaoptout.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Deliver, operate, and improve our HR assessment tools and consulting services
• Respond to your inquiries and fulfill service requests
• Send marketing and educational communications you have consented to receive, including emails, text messages, and phone calls
• Segment and personalize communications based on your practice type, role, and assessment results
• Schedule and conduct strategy calls and consultations
• Comply with legal obligations
• Protect against fraud or misuse of our services

We do not use your information to make automated decisions that produce legal or similarly significant effects about you.

3. COMMUNICATIONS — TCPA AND MARKETING CONSENT

By providing your phone number and checking the consent box on our forms, you expressly consent to receive recurring automated marketing communications from ACE HR Consulting, including:

• Phone calls (AI voice, pre-recorded, or live agent)
• SMS/text messages
• Email communications

This consent applies even if your number is on a Do Not Call registry. Consent is not a condition of purchase. Message and data rates may apply.

To opt out:

• Texts: Reply STOP to any text message
• Calls: State your request verbally during any call, or email info@acemyhr.com
• Emails: Click unsubscribe in any email, or email info@acemyhr.com

For help: Reply HELP to any text message.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our business, including:

• Supabase — secure database storage
• Brevo — email and SMS marketing automation
• Resend — transactional email delivery
• Google Analytics — website analytics
• Calendly — appointment scheduling
• Lovable — website and application hosting

Each provider is contractually required to protect your information and use it only as directed by us.

We may also disclose your information:

• To comply with applicable law or legal process
• To protect the rights, property, or safety of ACE HR Consulting, our clients, or others
• In connection with a business transfer, merger, or acquisition (you will be notified of any change in data controller)

5. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations.

Assessment submissions and contact records are retained for a minimum of 3 years unless you request deletion.

6. YOUR RIGHTS

Depending on your state, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@acemyhr.com. We will respond within 30 days.

7. CHILDREN'S PRIVACY

Our services are intended for business professionals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, contact us immediately at info@acemyhr.com.

8. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

9. THIRD-PARTY LINKS

Our website and tools may contain links to third-party websites, including Calendly and acemyhr.com partner resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, contact us:

ACE HR Consulting
Small Business HR Solutions, LLC
Email: info@acemyhr.com
Website: acemyhr.com